FAQ
1. Is this tuition for my child?
No it is not. SG Maths Mentor is for the parent. In a nutshell, it is "I will tutor you how to tutor your child."
2. I have a toddler who is 4 years old. Is it too early to start?
Our mentor, Khairiyah, is a mother of 4 children - 8,7,6 and 4. Her 4yo is currently doing primary 1 maths!
However, bear in mind that we are against forcing our children to sit, study and write at a young age. Every child is different and that is how the mentoring programme is perfect - catered for you and your child's abilities.
3. I have enrolled for the Tier 1 but I would like to upgrade. Will I be able to do that?
Yes, you will be able to. You simply have to contact our admin at the WhatsApp number that was given upon successful purchase of our Tier 1 Course.
You will need to pay the price difference by PayNow upon confirmation of upgrade. It will take about one (1) day for your course to be updated.
4. How do I access My Courses?
To the left of your screen, you will see the Menu.
- Go to "My Courses"
- Log in using the credentials that you have used to purchase.
- The courses you have purchased will be there.
5. I do not see any course reflected even after successful payment.
Do not worry, this is normal as your payment may require some time for update.
Should this problem persist, simply
- email us at sgmathsmentor@gmail.com or
- whatsApp our admin
and we will rectify it for you.
6. How long do I get access to these videos?
Lifetime. Yes, you get lifetime access to these videos. So you get to use it over and over again for your other children.
Should there be any update or change to the syllabus by MOE Singapore, the videos will be updated too!